Paypal has been having lot of troubles lately in keeping up their service for Indian merchants and Indian payments due to new Reserve Bank of India (RBI) regulations. Since Muziboo has been using Paypal for accepting payments we had to face an outage when Paypal stopped accepting payments from Indian users. All of you that tried paying through Paypal for Pro upgrade or renewal would have seen the following error.

‘We notice that you are attempting to pay an Indian resident user. The payment you initiated has been blocked. Paypal only facilitates international payments and cannot be used for domestic payments within in India. We suggest you find alternative methods to complete the payment. If you believe that the person you attempted to pay is not based in India, please contact Paypal customer support’

Thanks Nitin for sending us a screenshot of the error and also for bringing the issue to our notice.

We really appreciate the co-operation extended by all of you in trying alternate payment methods like cheque deposit and online bank transfer during this outage.

We have now integrated Alertpay, a Paypal alternative for Indian users. Gladly enough Alertpay supports payments from lots of other countries like Pakistan and Bangladesh which were not supported by Paypal. All users from countries where Paypal is not supported will see the Alerpay option.

You are not required to create an account with Alertpay or even sign-up there. All you need is your credit card to make the payment.

Thanks again for your patience and co-operation!

In the last few days we have received quite a number Support mails about Muziboo tabs disappearing from Facebook profiles. This post is to let you all know that Facebook has disabled Third party application tabs (Muziboo and the like) on profiles. You can see the announcement here. However, it has to be noted that the tabs are still available for Pages.

Users of Facebook have to now wait till Facebook itself comes up with an application to showcase music.  Many users are furious about this change. Well, Facebook as usual isn’t heeding any of this. Here’s the latest user comment on the Facebook announcement

John Carr:

“I’m quite certain this will probably just disappear into a cloud of disregarded comments, but as a user (not a developer), I was furious when I saw today that app tabs were being eliminated. First app boxes, my personal preference, went away, and now this. I am not one to play games like Farmville or what have you; my personal preference in FB apps are things such as Visual Bookshelf, Last.FM, and Amazon Wishlist – apps that have the specific purpose of displaying and sharing information with my FB friends. Now, such applications are going to be completely useless. Does FB have any plans to develop a bookshelf with a now reading function? Allow me to incorporate info from another social network in my profile? I doubt it. And FB shouldn’t be spending it’s time developing such things, that’s what third party apps are for, after all. Except now they aren’t, because now they no way to display and share such information. So thanks FB, thanks a lot for “improving” my user experience in this way.”

As we see it, it is not an application like Muziboo that is seeing a setback but Facebook’s own users who are not able to use the platform to their needs!